Training & Transformation Program Lead

CGS Federal; Chantilly (VA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off and Holidays

Job summary

CGS Federal seeks a Program Manager/Training Lead to design, develop, and deliver training for a government client. You will coordinate with the VCF Transformation Readiness Team, create substantive curricula, and deliver instructor-led content in person and virtually to 10–75 staff.

The role demands 5+ years in client training design, strong leadership, and expertise with Adobe Captivate; Salesforce is preferred. U.S. citizenship and ability to obtain Public Trust clearance are required.

Qualifications

• Design and develop comprehensive training approach, curriculum, and materials.
• Minimum of 5 years’ experience developing training for clients.
• Strong leadership to manage training teams and coordinate with VCF leadership.
• Ability to manage multiple concurrent training workstreams with quality.
• Bachelor’s degree in a relevant field required.
• Minimum of 7 years’ experience managing training and communications teams.
• Experience with Salesforce preferred.
• Experience using Adobe Captivate for training development.
• Ability to obtain a Public Trust clearance.
• Must be a United States citizen.

Responsibilities

• Review draft Training Plans and finalize with transformation readiness team.
• Design, develop, and deliver substantive and role-based training as defined.
• Co-deliver VCF substantive training for staff on end-to-end claims lifecycle.
• Create user-friendly graphics and media for guides, websites, and communications.
• Support staff during rollout and determine training schedule with VCF team.
• Develop myVCF system training using materials from System Integrator.
• Develop internal/external communications including PowerPoints and handouts.
• Submit communications and training materials for approval and track progress.

Skills

Training design

Curriculum development

Leadership

Communication

Stakeholder management

Education

Bachelor's degree in a relevant field

Tools

Salesforce

Adobe Captivate

Job description

CGS Federal seeks a Program Manager/Training Lead to design, develop, and deliver training for a government client. You will coordinate with the VCF Transformation Readiness Team, create substantive curricula, and deliver instructor-led content in person and virtually to 10–75 staff.

The role demands 5+ years in client training design, strong leadership, and expertise with Adobe Captivate; Salesforce is preferred. U.S. citizenship and ability to obtain Public Trust clearance are required.