Program & Training Lead — Government Transformation

CGS Federal; Fairfax (VA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off and Holidays

Job summary

CGS Federal in Fairfax, VA seeks a Program Manager/Training Lead to design, develop, and deliver training for a government client. You will create substantive training on end-to-end processes, include visuals and guides, and coordinate with the VCF team and system integrator for rollout.

This role requires strong leadership, 5+ years in training, and a US citizenship with ability to obtain a Public Trust. The organization offers a supportive environment with growth opportunities and

Qualifications

• Design and develop comprehensive training approaches, curricula, and materials.
• Minimum of 5 years’ experience developing training for clients.
• Strong leadership to manage training teams and coordinate with leadership.
• Ability to manage multiple concurrent training streams and timelines.
• Experience with Salesforce preferred.
• Experience using Adobe Captivate for training development.
• Ability to obtain a Public Trust clearance.
• Must be a United States citizen.

Responsibilities

• Review draft Training Plans and finalize with the transformation readiness team.
• Design, develop, and deliver substantive and role-based training for the government client.
• Create training materials on policies and procedures for claim review and administration.
• Design user-friendly graphics and media for guides, website content, and communications.
• Provide support during rollout and determine training schedule with the team.
• Develop myVCF system training using materials from the system integrator.
• Develop internal/external communications, PowerPoints, handouts, and focus group plans.
• Submit communications and training materials for approval and track progress.

Skills

Training design

Training development

Leadership

Project coordination

Public Trust clearance

US citizenship

Salesforce

Adobe Captivate

Education

Bachelor's degree

Tools

Salesforce

Adobe Captivate

Job description

CGS Federal in Fairfax, VA seeks a Program Manager/Training Lead to design, develop, and deliver training for a government client. You will create substantive training on end-to-end processes, include visuals and guides, and coordinate with the VCF team and system integrator for rollout.

This role requires strong leadership, 5+ years in training, and a US citizenship with ability to obtain a Public Trust. The organization offers a supportive environment with growth opportunities and