Program & Training Lead for Gov Transformation

CGS Federal; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

CGS Federal is seeking a Program Manager/Training Lead to design, develop, and deliver training for a government client. The role spans instructional design, curriculum development, and end-to-end training execution for internal and external audiences.

You will collaborate with the VCF Transformation Readiness Team and subject matter experts to ensure high-quality, instructor-led and virtual training materials.

Qualifications

• Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e‑learning modules
• Minimum of 5 years’ experience developing training for clients
• Strong leadership skills to manage and guide the training team and coordinate with the VCF Transformation Readiness Team Lead
• Ability to manage multiple concurrent training workstreams with quality, on‑time deliverables
• Experience with Salesforce preferred and Adobe Captivate for training development

Responsibilities

• Review draft Training Plans and collaborate with the transformation readiness team to finalize
• Design, develop, and deliver substantive and role-based training as defined in the Transformation Training Plan
• Co-deliver training on end-to-end claims lifecycle processes with subject matter experts
• Design user-friendly graphics and communications for How-To Guides, website content, and trainings
• Provide support to staff to ease the transition and ensure successful rollout of processes
• Submit training materials for approval and track through the approval process

Skills

Training design

Curriculum development

Leadership

Project management

Public Trust clearance

US citizenship

Client facing

Education

Bachelor's degree in a relevant field

Tools

Salesforce

Adobe Captivate

Job description

CGS Federal is seeking a Program Manager/Training Lead to design, develop, and deliver training for a government client. The role spans instructional design, curriculum development, and end-to-end training execution for internal and external audiences.

You will collaborate with the VCF Transformation Readiness Team and subject matter experts to ensure high-quality, instructor-led and virtual training materials.