Program & Training Lead for Transformation Initiatives

CGS Federal; Washington (District of Columbia); On-site; USD 110,000 - 155,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

endent Care, and Commuter)

Paid Time Off and Holidays

Job summary

CGS Federal seeks a Program Manager/Training Lead to design, develop, and deliver training for a government client, including end-to-end lifecycle and instructor-led delivery both in person and virtually.

Ideal candidates have 5–7+ years of training development and leadership experience, US citizenship, and the ability to obtain a Public Trust clearance. Salesforce and Adobe Captivate experience are preferred.

Qualifications

• Design training approach, curriculum, and materials including manuals and e-learning modules.
• 5+ years’ experience developing training for clients.
• Lead training team and coordinate with VCF Transformation Readiness Team Lead.
• Manage multiple concurrent training workstreams with on-time delivery.
• Bachelor’s degree in a relevant field.
• 7+ years’ experience managing training and communications teams.
• Salesforce experience preferred.
• Adobe Captivate experience for training development.
• Ability to obtain Public Trust clearance.
• Must be a United States citizen.

Responsibilities

• Review draft Training Plans and collaborate with the transformation readiness team.
• Design, develop, and deliver substantive and role-based training.
• Co-deliver VCF staff training on end-to-end claims lifecycle processes.
• Create graphics and media for How-To Guides and website content.
• Support rollout of transformed claim review and operational processes.
• Develop myVCF system training with the System Integrator materials.
• Create internal/external communication materials like PowerPoints and handouts.
• Submit communications/training materials for approval and track progress.

Skills

Training design

Leadership

Project management

US citizen

Public Trust readiness

Education

Bachelor’s degree

Tools

Salesforce

Adobe Captivate

Job description

CGS Federal seeks a Program Manager/Training Lead to design, develop, and deliver training for a government client, including end-to-end lifecycle and instructor-led delivery both in person and virtually.

Ideal candidates have 5–7+ years of training development and leadership experience, US citizenship, and the ability to obtain a Public Trust clearance. Salesforce and Adobe Captivate experience are preferred.