Program & Training Lead — Government Transformation

CGS Federal; Detroit (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

401k

Paid Time Off

Flexible Spending Account

Dental and Vision

Job summary

CGS, a government services contractor, seeks a Program Manager/Training Lead to design, develop, and deliver training for internal and external audiences for a government client in the Detroit area. You will lead the training team, coordinate with the VCF Transformation Readiness Team, and deliver instructor-led sessions both in person and virtually.

The role requires thorough curriculum development, strong communication, and the ability to manage multiple workstreams while delivering

Qualifications

• Ability to design and develop comprehensive training approach, curriculum, and materials.
• Minimum of 5 years’ experience developing training for clients.
• Strong leadership skills to manage and guide the training team and keep stakeholders updated.
• Ability to manage multiple concurrent training workstreams with on-time deliverables.
• Experience with Salesforce and Adobe Captivate is preferred.

Responsibilities

• Review draft Training Plans and collaborate with the transformation readiness team to finalize.
• Design, develop, and deliver substantive and role-based training for a government client.
• Co‑deliver substantive training for end-to-end claims lifecycle processes with SMEs.
• Create user-friendly graphics and media for guides, websites, and communications.
• Support staff during rollout and determine training schedules with the VCF team.
• Develop myVCF system training using materials from the System Integrator.
• Prepare internal/external communications, PowerPoints, and handouts.

Skills

Training design

Leadership

Project management

Multitasking

Communication

Public Trust clearance

Education

Bachelor’s degree in a relevant field

Tools

Salesforce

Adobe Captivate

Job description

CGS, a government services contractor, seeks a Program Manager/Training Lead to design, develop, and deliver training for internal and external audiences for a government client in the Detroit area. You will lead the training team, coordinate with the VCF Transformation Readiness Team, and deliver instructor-led sessions both in person and virtually.

The role requires thorough curriculum development, strong communication, and the ability to manage multiple workstreams while delivering