Program Support Assistant

US-Department-of-Veterans-Affair; Big Spring (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The U.S. Department of Veterans Affairs West Texas VA Health Care System in Big Spring, TX is seeking a Program Support Assistant to assist the Deputy and Associate Director, Patient Care Services, and to support Education Service, Extended Care, and Ambulatory Care as directed.

The role requires understanding hospital structures, a broad knowledge of regulations governing health care programs, and strong organizational and interpersonal skills to manage files, calendars, and reports within

Qualifications

• One year of specialized experience equivalent to GS-05.
• Knowledge of hospital organizational structures and reporting systems.
• Familiarity with regulations, laws, and policies governing health care programs.

Responsibilities

• Provide program support to the Deputy, Associate Director, Patient Care Services (DADPCS).
• Support Education Service, Extended Care, and Ambulatory Care as directed by DADPCS.
• Maintain office files, suspense records, calendars, and prepare reports within Nursing Service.

Skills

Hospital knowledge

Organizational skills

Interpersonal skills

Policy knowledge

Job description

The position is located at the West Texas VA Health Care System (WTVAHCS) in Big Spring, Texas. This position serves as a Program Support Assistant providing support to the Office of the Deputy, Associate Director, Patient Care Services (DADPCS) and as directed by the DADPCS will provide support to Education Service, Extended Care, Ambulatory Care, and the DADPCS. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/30/2026.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of hospital organizational structures and reporting systems; A broad knowledge of an extensive body of rules, regulations, and procedures to effectively perform a variety of assignments and resolve a variety of problems; Knowledge of the regulations, laws, and policies associated with the administration of programs in health care facilities; Ability to comprehend and put into practice programs and purpose within the health care system; Knowledge of the organizational office files and the purpose and content of documents in files; Organizational skills are necessary for use in maintaining numerous office files, suspense records, the calendar, preparing reports, and general working functions within Nursing Service; Tact, judgement, discretion, and good interpersonal relationships to work with all levels of personnel, disciplines and management at all levels..

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.