Program Support Assistant

U.S. Department of Veterans Affairs; East Orange (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

The U.S. Department of Veterans Affairs, East Orange, NJ seeks a Program Support Assistant for the Ambulatory Care Service, covering Primary Care, Dermatology, Integrative Medicine, and related programs.

Requires typing at least 40 words per minute and one year of specialized experience at GS-5 level. Must document duties, dates and hours on resume; closing date 11/03/2026.

Qualifications

• Must type at least 40 words per minute.
• One year of specialized experience at GS-5 level or equivalent.
• Experience providing administrative support and maintaining office files/records.
• Experience using word processing, spreadsheets, email, calendars, and databases.

Skills

Typing 40 wpm

Administrative support

Data collection and tracking

Documentation

Tools

Word processing

Spreadsheet

Electronic mail

Desktop publishing

Calendar

Database

Graphics

Job description

The Program Support Assistant for Ambulatory Care Service includes, Primary Care, Dermatology, Integrative Medicine, Integrative Pain Management, Health Promotion Disease Prevention, Virtual Health, PACT Call Centers, Center for Health and Wellness, Compensation and Pension, and Employee and Occupational Health, VANJ Ambulatory Care Service has over 330 staff members and provides administrative and clinical services at 2 medical centers and 9 CBOCs.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/03/2026.

You may qualify based on your experience and/or education as described below:

TYPING PROFICIENCY:

This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute.

AND, In order to qualify for this position at the GS-6 level, you must meet one of the following:

Experience:

One (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant at the full performance level (GS-6), and that is typically in or related to the position to be filled.

To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-5) in the Federal service.

Specialized experience is experience where you were responsible for providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; answering telephones, referring visitors, and providing information.

NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.