Program Support Assistant

US-Department-of-Veterans-Affair; Tucson (AZ); On-site; USD 40,000 - 52,000; Full time

Job summary

The United States Department of Veterans Affairs in Tucson, AZ seeks a Program Support Assistant (PSA) to provide administrative support and technical assistance within the Peri-Operative Service line. The role requires analyzing problems, exercising good judgment, and clear communication with staff, Veterans, and visitors.

Applicants must meet all requirements by the closing date of this announcement; one year of specialized experience at GS-05 level is typical.

Qualifications

• One year of specialized experience equivalent to GS-05 in the normal line of progression for the occupation.
• Experience providing administrative and data support to medical staff and assisting in planning, coordinating, executing, and evaluating service programs.
• Experience performing daily clerical requests such as phone calls, faxing, scanning, coordinating meetings, and work order entry.
• Experience utilizing office automation (e.g. word processing, CPRS, VISTA, Excel, Access) and communication tools such as MS Outlook and Microsoft Teams.
• Experience in preparation, maintenance and submission of time and attendance for employees.

Responsibilities

• Provide administrative support and technical assistance with all administrative functions in the Peri-Operative Service.
• Serve as a point of contact for staff, Veterans, and visitors.
• Work closely with administrative personnel of the Perioperative Nursing Service; assist in coordinating meetings and submitting time and attendance for staff.

Skills

Administrative support

Clerical tasks

Office automation

Outlook & Teams

Time and attendance

Tools

CPRS

VISTA

Excel

Access

Word processing

Job description

The Program Support Assistant(PSA) to the Peri-Operative Service line provides administrative support and technical assistance with all administrative functions in the service. The incumbent must be able to analyze problems and use good judgment to ensure rapid resolution. The incumbent must demonstrate good communication skills to serve as a point of contact for staff, Veterans, and visitors. The PSA works closely with the administrative personnel of the Perioperative Nursing Service. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/30/2026.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing administrative and data support to medical staff and assist in planning, coordinating, executing, and evaluating service programs; experience performing daily clerical requests such as phone calls, faxing, scanning, the coordination of meetings, and work order entry; experience utilizing office automation (e.g. word processing, CPRS, VISTA, Excel Access, etc.) and communication tools such as MS Outlook and Microsoft Teams; experience in preparation, maintenance and submission of time and attendance for employees.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.