Program Support Assistant

US-Department-of-Veterans-Affair; Tulsa (OK); On-site; USD 52,000 - 64,000; Full time

Job summary

The US Department of Veterans Affairs Eastern Oklahoma VA Healthcare System is seeking a Program Support Assistant for the Home and Community Based Care Service. The incumbent will coordinate all office administration activities and report to the Program Director of Home and Community Based Care.

Qualifications include one year of specialized experience at GS-6 level or graduate education directly related to the duties. Experience with medical records software and Microsoft Office is preferred.

Qualifications

• One year of specialized experience equivalent to GS-06 in the federal service.
• Experience with medical records software related to consult reports and patient admission/discharge preferred.
• Proficiency in Microsoft Office for formatting letters, reports, spreadsheets, and email preferred.
• Knowledge of GSA Fleet Management and timekeeping duties preferred.
• Education may substitute for experience if graduate-level education directly relates to the duties.

Responsibilities

• Coordinate all office administration activities for Home and Community Based Care Service.
• Prepare recurring administrative status reports, correspondence, and documents.
• Ensure compliance with established policies, procedures, and controls.
• Support timekeeping duties and fleet management as applicable.

Skills

Medical records software

Office administration

Timekeeping duties

Education

Graduate-level education directly related to the duties

Tools

Microsoft Office

GSA Fleet Management

Job description

The incumbent serves as the Program Support Assistant for Home and Community Based Care Service at the Eastern OK VA Healthcare System. This position reports to the Program Director of Home and Community Based Care. Home and Community Based Care Service has an approved organization of employees and the incumbent is responsible for the coordination of all office administration activities.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization.

Specialized experience includes:

• Exhibits an extended working knowledge of medical records software in regard to consult reports and admission and discharge of patients is preferred.
• Extended knowledge in the use of Microsoft Office to execute functions such as formatting letters, reports, memoranda, spreadsheets, graphics, developing presentation materials, storing and retrieving electronic documents, transmitting, and receiving e-mail.
• Ensures compliance with established policies, practices, procedures, and controls to prepare recurring administrative status reports, correspondence, and documents.
• Knowledge of GSA Fleet Management is preferred.
• Knowledge of timekeeping duties is preferred.

OR Applicants may substitute education for the experience required for the GS-7 level if you have completed graduate level education which is directly related to the duties of the position and have submitted transcripts verifying my education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.