Program Supervisor, Social Services & Community Impact

voalacs; Fullerton (CA); Hybrid; USD 82,471,000 - 86,907,000; Full time

Job summary

Volunteers of America Los Angeles is seeking a Program Supervisor I to provide experience-based competencies and administrative support to achieve contracted goals. This on-site role will help ensure daily KPIs, data quality, and coordinated service delivery across programs.

The position requires an Associate's degree (or equivalent), 6 months of supervisory experience, and fingerprint clearance. Join VOALA to mentor staff, manage operations, and coordinate community partnerships while upholding

Qualifications

• Associate's degree or equivalent
• 6 months of supervisory experience in a social services setting
• Fingerprint clearance and background checks required
• Ability to handle stressful situations with vulnerable populations

Responsibilities

• Supervise program staff to meet daily KPIs and data quality
• Oversee intake, service plans, and delivery of services to clients
• Conduct weekly case conferences and monthly file audits
• Ensure compliance with VOALA policies and procedures
• Assist Director with policy implementation and staff training
• Coordinate outreach with community partners
• Other duties as assigned

Skills

Supervision

Data entry

Outreach

Education

Associate's degree

Tools

HMIS

Job description

Volunteers of America Los Angeles is seeking a Program Supervisor I to provide experience-based competencies and administrative support to achieve contracted goals. This on-site role will help ensure daily KPIs, data quality, and coordinated service delivery across programs.

The position requires an Associate's degree (or equivalent), 6 months of supervisory experience, and fingerprint clearance. Join VOALA to mentor staff, manage operations, and coordinate community partnerships while upholding