Program Operations & Outreach Assistant

Children's National Medical Center; Washington (District of Columbia); On-site; USD 39,000 - 64,000; Full time

Job summary

Children's National Hospital in Washington, DC, is seeking a detail-oriented administrative assistant to support the Program Manager and Program Coordinator in daily operations.

The role involves maintaining files, handling purchase and reimbursement requests, assisting with fundraising efforts, and coordinating logistics for events while supporting program goals and protecting patient privacy in line with IRB requirements.

Qualifications

• High School Diploma or GED (Required).
• 1 year performing administrative tasks (Required).
• Proficient in all Microsoft Office applications, including Outlook, Excel, and Access.
• Ability to produce quality reports under tight deadlines.
• Ability to maintain composure and professionalism in a busy clinic environment.
• Web design and desktop publishing skills a plus.

Responsibilities

• Maintain office files.
• Complete purchase and reimbursement requests, as well as manage financial records.
• Assist with special projects related to program goals and mission.
• May coordinate volunteer effort.
• Will occasionally be tasked with keeping statistics regarding program.
• Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.
• Collaborate with co-workers on day-to-day tasks and responsibilities.
• Provide excellent customer service to clinical team, patient families, referring physicians.
• Help families navigate complex hospital system and helps with coordination of care.
• Act as advocate for patients and families, facilitating service delivery and removing barriers to care.
• Speak up when team members appear to exhibit unsafe behavior or performance

Skills

Microsoft Office

Report writing

Composure

Web design

Desktop publishing

Education

High School Diploma

Tools

MS Access

Job description

Children's National Hospital in Washington, DC, is seeking a detail-oriented administrative assistant to support the Program Manager and Program Coordinator in daily operations.

The role involves maintaining files, handling purchase and reimbursement requests, assisting with fundraising efforts, and coordinating logistics for events while supporting program goals and protecting patient privacy in line with IRB requirements.