Clinic Operations & Patient Services Associate

Children's National Hospital; Fairfax (VA); On-site; USD 29,000 - 58,000; Full time

Job summary

Children's National Hospital in Fairfax, VA is seeking a Clinic Operations Representative to provide patient services and administrative support within clinic operations. You will interact with parents, patients, physicians and staff under supervision, handling scheduling, registration and insurance verification.

Responsibilities include collecting demographics, assisting with billing, and maintaining accurate records while delivering courteous, compliant care in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1 year experience in billing, patient registration, and scheduling; medical insurance verification.
• Ambulatory Services training and competency assessments; typing 35 wpm required.

Responsibilities

• Schedule patients for appointments and register them accurately.
• Collect and verify demographic and insurance information.
• Explain co-payments and payment options to families.
• Assist with billing preparation and referrals as needed.
• Answer phones and support office operations with professional service.

Skills

Customer service

Typing 35 wpm

Microsoft Office

Computer skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

EPRS

SCI

Cerner

IDX

McKesson

Job description

Children's National Hospital in Fairfax, VA is seeking a Clinic Operations Representative to provide patient services and administrative support within clinic operations. You will interact with parents, patients, physicians and staff under supervision, handling scheduling, registration and insurance verification.

Responsibilities include collecting demographics, assisting with billing, and maintaining accurate records while delivering courteous, compliant care in a fast-paced environment.