Program Assistant

Children's National Medical Center; Washington (District of Columbia); On-site; USD 53,124,000 - 88,512,000; Full time

Job summary

Children's National Hospital in Washington, DC, is seeking a detail-oriented administrative assistant to support the Program Manager and Program Coordinator in daily operations.

The role involves maintaining files, handling purchase and reimbursement requests, assisting with fundraising efforts, and coordinating logistics for events while supporting program goals and protecting patient privacy in line with IRB requirements.

Qualifications

• High School Diploma or GED (Required).
• 1 year performing administrative tasks (Required).
• Proficient in all Microsoft Office applications, including Outlook, Excel, and Access.
• Ability to produce quality reports under tight deadlines.
• Ability to maintain composure and professionalism in a busy clinic environment.
• Web design and desktop publishing skills a plus.

Responsibilities

• Maintain office files.
• Complete purchase and reimbursement requests, as well as manage financial records.
• Assist with special projects related to program goals and mission.
• May coordinate volunteer effort.
• Will occasionally be tasked with keeping statistics regarding program.
• Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.
• Collaborate with co-workers on day-to-day tasks and responsibilities.
• Provide excellent customer service to clinical team, patient families, referring physicians.
• Help families navigate complex hospital system and helps with coordination of care.
• Act as advocate for patients and families, facilitating service delivery and removing barriers to care.
• Speak up when team members appear to exhibit unsafe behavior or performance

Skills

Microsoft Office

Report writing

Composure

Web design

Desktop publishing

Education

High School Diploma

Tools

MS Access

Job description

111 Michigan Avenue NorthwestWashington, DC 20010

Kids Are Our Everything.

Department

10403 Ctr for Neuroscience Research

Pay Range

$18.54 - $30.89

Assist staff in the daily execution of program tasks and projects, providing administrative support to Program Manager and Program Coordinator. Responsible for maintaining office files, completing purchase and reimbursement requests, as well as managing financial records. Assist with fundraising by researching funding prospects, drafting communication with prospective donors, and managing logistics for fundraising events. Assist with special projects related to program goals and mission.

Minimum Education

High School Diploma or GED (Required)

Minimum Work Experience

1 year performing administrative tasks (Required)

Required Skills/Knowledge

• Proficient in all Microsoft Office applications, including Outlook, Excel, and Access.

• Ability to produce quality reports under tight deadlines.

• Ability to maintain composure and professionalism in a busy clinic environment.

• Web design and desktop publishing skills a plus.

Functional Accountabilities

Administrative Support

• Maintain office files.

• Complete purchase and reimbursement requests, as well as manage financial records.

• Ability to produce quality reports under tight deadlines.

Special Projects

• Assist with special projects related to program goals and mission.

• May coordinate volunteer effort.

Data and Research

• Will occasionally be tasked with keeping statistics regarding program.

• Ability to produce quality reports under tight deadlines.

• Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.

Teamwork

• Collaborate with co-workers on day-to-day tasks and responsibilities.

Customer Service

• Provide excellent customer service to clinical team, patient families, referring physicians.

• Help families navigate complex hospital system and helps with coordination of care.

• Act as advocate for patients and families, facilitating service delivery and removing barriers to care.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

The disclosed salary range includes the minimum and maximum rates within which Children's National believes an individual's base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children's National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual's combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children's National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The "Know Your Rights" poster is available here: and the pay transparency policy is available here:Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.