Program Operations Associate: Impactful Admin Support

US132 Guidehouse Digital, LLC; Washington (Washington County); On-site; USD 57,000 - 86,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave

Group Term Life and Travel Assistance

Tuition Reimbursement, Certifications

Employee Referral Program

Transit and Parking Benefits

Short-Term & Long-Term Disability

Learning Opportunities

Job summary

Guidehouse is seeking a Documentation / Technical Writing professional to provide administrative and operational support across offices, programs, and departments in a federal context.

You will conduct research, prepare reports and summaries, develop metrics, and coordinate referrals to specialists, while maintaining records and ensuring compliance with procedures. This role demands strong communication, organization, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Associate degree in business or related field required.
• Two years of professional experience in operations or program support.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide administrative and operational support for office, department, and program activities.
• Support planning, coordination, and implementation of business initiatives.
• Conduct research, analyze information, and prepare reports and recommendations.
• Serve as a liaison between client representatives and stakeholders.
• Respond to inquiries and coordinate service requests and issues.

Skills

Communication

Multitasking

Reporting skills

Written/verbal clarity

Education

Associate's degree in Business Administration, Management, Communications

Tools

Microsoft Office Suite

Job description

Guidehouse is seeking a Documentation / Technical Writing professional to provide administrative and operational support across offices, programs, and departments in a federal context.

You will conduct research, prepare reports and summaries, develop metrics, and coordinate referrals to specialists, while maintaining records and ensuring compliance with procedures. This role demands strong communication, organization, and the ability to manage multiple priorities in a fast-paced environment.