Process Improvement & Technical Writing Consultant

Dovel Technologies, Inc; Arlington, Northern (VA, KY); Hybrid; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave & Adoption Assistance

Tuition Reimbursement

Job summary

Guidehouse is seeking a detail-oriented professional to support documentation, analysis, and knowledge management for client-facing projects in Arlington, VA. You will draft SOPs, training materials, and implementation guides while translating complex information into clear guidance for diverse audiences.

Ideal candidates have 1–3 years in consulting or related fields, with strong writing, presentation development, and organizational skills.

Qualifications

• Bachelor's degree from an accredited college or university.
• 1-3 years of experience in consulting, communications, technical writing, business analysis, or related field.
• Demonstrated ability to write clearly and concisely for a variety of audiences.
• Experience developing presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.
• Ability to synthesize information from multiple sources into cohesive deliverables.
• Strong Microsoft Office skills, particularly Word, PowerPoint, and Excel.
• Ability to work independently while collaborating effectively within project teams.

Responsibilities

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

Skills

Clear writing

Presentation creation

Independent collaboration

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Word

PowerPoint

Excel

Job description

Guidehouse is seeking a detail-oriented professional to support documentation, analysis, and knowledge management for client-facing projects in Arlington, VA. You will draft SOPs, training materials, and implementation guides while translating complex information into clear guidance for diverse audiences.

Ideal candidates have 1–3 years in consulting or related fields, with strong writing, presentation development, and organizational skills.