Process Improvement & Technical Writing Consultant

Guidehouse; Washington; On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Holidy

Discretionary incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision

Short-Term & Long-Term Disability

Student Loan PayDown

Tuition Reimbursement, Personal Dev &<

Job summary

Guidehouse in the United States seeks a detail‑oriented documentation and communications specialist to support business processes, SOPs, job aids, training materials, and implementation documentation within a management consulting context.

You will translate complex regulatory and policy information into clear, user‑friendly guidance, support stakeholder interviews and workshops, and help develop onboarding resources and client deliverables.

Qualifications

• Bachelor’s degree from an accredited college or university.
• 1-3 years of experience in consulting, communications, technical writing, business analysis, or a related field.
• Demonstrated ability to write clearly and concisely for a variety of audiences.
• Experience developing presentations, guidance documents, reports, or training materials.
• Strong organizational skills and attention to detail.
• Ability to synthesize information from multiple sources into cohesive deliverables.
• Strong Microsoft Office skills, particularly Word, PowerPoint, and Excel.
• Ability to work independently while collaborating effectively within project teams.

Responsibilities

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.
• Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.
• Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.
• Assist with development of onboarding resources, instructional materials, and knowledge repositories.
• Conduct research and analysis to support process improvement recommendations and implementation activities.
• Develop presentations, reports, and supporting project artifacts for client review.

Skills

Writing & editing

Presentation development

Stakeholder interviewing

Research & analysis

MS Office skills

Independent work / collaboration

Education

Bachelor’s degree

Tools

Word

PowerPoint

Excel

Job description

Guidehouse in the United States seeks a detail‑oriented documentation and communications specialist to support business processes, SOPs, job aids, training materials, and implementation documentation within a management consulting context.

You will translate complex regulatory and policy information into clear, user‑friendly guidance, support stakeholder interviews and workshops, and help develop onboarding resources and client deliverables.