Program Operations Assistant — Admin, Scheduling & Data

Travel Security Careers; De Pere (WI); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security in De Pere, WI, seeks a Program Assistant to provide administrative and program support to managers and staff. You will coordinate daily activities, track projects, compile data, and maintain records while ensuring timely communications and compliant documentation.

Responsibilities include preparing materials, scheduling, payroll or other program areas as assigned, monitoring metrics, and supporting office procedures.

Qualifications

• Specialized experience in an administrative or program support role in a busy office.
• Experience preparing reports, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Experience with payroll, timekeeping, finance, HR, or scheduling functions.
• Ability to make recommendations based on administrative findings or reports.
• Proficient use of office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, HR, scheduling, payroll, or other program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance.

Skills

Organization and detail orientation

Written and verbal communication

Data entry and analysis

Calendar and deadline coordination

Customer service and professional comm

Discretion with sensitive information

Multi-tasking and prioritization

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security in De Pere, WI, seeks a Program Assistant to provide administrative and program support to managers and staff. You will coordinate daily activities, track projects, compile data, and maintain records while ensuring timely communications and compliant documentation.

Responsibilities include preparing materials, scheduling, payroll or other program areas as assigned, monitoring metrics, and supporting office procedures.