Program Operations Assistant

Abraxas Youth & Family Services; Claymont (DE); On-site; USD 36,000 - 48,000; Full time

Job summary

Apis Services, Inc. is seeking a Program Assistant to provide administrative, clerical, and operational support for the ACT/ACT Plus program.

The role serves as a key resource for staff, leadership, participants, and external partners by managing communications, maintaining records, supporting financial processes, and coordinating office activities. The Program Assistant supports the office as the first point of contact, helping create a professional, organized, and responsive environment while

Qualifications

• High school diploma or GED required.
• Associate degree or coursework in business administration, office administration, accounting, or related field preferred.
• 2–3 years of admin/clerical experience in healthcare or nonprofit settings preferred.
• Experience handling financial records and office operations preferred.
• Strong communication and organizational skills essential.

Responsibilities

• Provide administrative and clerical support to program leadership and staff.
• Assist with scheduling, documentation, and record maintenance.
• Maintain organized filing systems and accurate record retention.
• Support financial processes, participant funds, and expense tracking.
• Handle communications, mail, and front-office tasks professionally.
• Participate in meetings, trainings, and special projects as needed.

Skills

Verbal communication

Written communication

Organization

Customer service

Time management

Attention to detail

Documentation

Confidentiality

Teamwork

Education

High School Diploma or GED

Associate's Degree or college coursework in related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Electronic documentation systems

Financial tracking systems

Job description

Apis Services, Inc. is seeking a Program Assistant to provide administrative, clerical, and operational support for the ACT/ACT Plus program.

The role serves as a key resource for staff, leadership, participants, and external partners by managing communications, maintaining records, supporting financial processes, and coordinating office activities. The Program Assistant supports the office as the first point of contact, helping create a professional, organized, and responsive environment while