Program Assistant for ACT Team — Data & Operations

Access, Inc.; Town of Vernon (NY); On-site; USD 26,174 - 34,440; Full time

Job summary

Access, Inc. in Vernon NY is seeking a dedicated Program Assistant to support the Assertive Community Treatment (ACT) Team. The role involves managing medical records, coordinating MIS, and supporting program operations, with a focus on accuracy and responsiveness.

You will handle reception tasks, data entry, reporting, and budgeting duties while collaborating closely with the Program Director and team to ensure compliant, efficient service delivery.

Qualifications

• Strong organizational, administrative, and clerical skills.
• Ability to multi-task and work effectively under pressure.
• Collaborative, energetic, and personable team player.
• Experience in customer service settings is preferred.

Responsibilities

• Maintain programmatic records and schedules in an organized manner.
• Attend meetings, take notes and minutes, and record action plans.
• Prepare and set up meetings with supporting documents.
• Enter and monitor data in systems like SharePoint, Cornerstone, Dayforce, CAIRS, and myEvolve.
• Assist with daily communication and triage inquiries with strong customer service.
• Maintain accounting and budget records including petty cash tracking.
• Support the Program Director with medical records and record requests.
• Ensure regulatory and billing compliance in medical records and documentation.

Skills

Organizational skills

Administrative skills

Clerical skills

Customer service

Team-oriented

Multi-tasking

Education

Bachelor's degree

Associate's degree

Job description

Access, Inc. in Vernon NY is seeking a dedicated Program Assistant to support the Assertive Community Treatment (ACT) Team. The role involves managing medical records, coordinating MIS, and supporting program operations, with a focus on accuracy and responsiveness.

You will handle reception tasks, data entry, reporting, and budgeting duties while collaborating closely with the Program Director and team to ensure compliant, efficient service delivery.