Program Operations Coordinator

Apis Services, Inc.; Claymont (DE); On-site; USD 35,000 - 48,000; Full time

Job summary

Apis Services, Inc. is seeking a Program Assistant to support daily administrative and operational functions, ensuring services are delivered efficiently, accurately, and professionally.

This role provides clerical, organizational, and logistical support to program staff and leadership while serving as the office's first point of contact. The ideal candidate is organized, detail‑oriented, and customer-focused, able to manage multiple priorities in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Associate or Bachelor's degree preferred, particularly in Business Administration, Office Management, Accounting, or related field.
• Minimum of 2–3 years of administrative assistant, office coordinator, receptionist, or related experience.
• Experience handling financial records, documentation, or bookkeeping support is a plus.

Responsibilities

• Provide clerical and administrative support, including typing, filing, copying, scanning, and organizing documents.
• Answer and direct incoming phone calls while serving as the primary point of contact for visitors and callers.
• Process, distribute, and manage incoming and outgoing mail, correspondence, and communications.
• Prepare reports, forms, letters, and other program-related documents.
• Maintain organized and accurate filing systems, both electronic and paper-based.
• Take messages and ensure timely communication among staff and departments.
• Assist with daily office operations to ensure program efficiency and smooth workflow.
• Order and maintain office supplies and assist with coordinating meetings, trainings, and special events.
• Support program staff and leadership with administrative projects and operational needs.
• Assist Home Managers in organizing and maintaining consumer financial and program records.
• Contribute to a welcoming, professional, and responsive office environment.

Skills

Microsoft Office

Organization

Communication

Customer service

Time management

Attention to detail

Teamwork

Adaptability

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Tools

Office equipment (phones, copiers, scanners, fax)

Job description

Apis Services, Inc. is seeking a Program Assistant to support daily administrative and operational functions, ensuring services are delivered efficiently, accurately, and professionally.

This role provides clerical, organizational, and logistical support to program staff and leadership while serving as the office's first point of contact. The ideal candidate is organized, detail‑oriented, and customer-focused, able to manage multiple priorities in a fast-paced environment.