Program Manager - Remote Engagement Sales (CST/EST)

Davita Inc.; Orlando (FL); Remote; USD 100,000 - 140,000; Full time

Job summary

Join a leading company as a Program Manager overseeing remote engagement sales. This critical leadership role requires driving results through strategic client management, leading high-performing teams, and ensuring program success. With a focus on collaboration and growth, you'll be essential in transforming healthcare solutions to meet client needs. Ideal for candidates with a background in pharmaceuticals and proven leadership abilities.

Benefits

Medical coverage

Dental coverage

Vision insurance

401(k) plan

Life insurance

Disability coverage

PTO

Career development opportunities

Qualifications

• 5+ years of pharmaceutical experience including sales and account management leadership.
• Proven track record of exceeding performance metrics.
• Experience in interviewing, hiring, coaching, and developing talent.

Responsibilities

• Oversee execution of multiple contracted sales programs.
• Build strong client partnerships to ensure program deliverables are met.
• Leader for remote sales and account management teams.

Skills

Leadership

Communication

Strategic Thinking

Negotiation

Relationship Management

Problem Solving

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Program Manager - Remote Engagement Sales

Central or Eastern Time Zones Preferred

Are you a leader with a passion for driving results and building client relationships? Amplity is seeking a Program Manager to oversee multiple contracted sales programs, lead high-performing remote sales and account teams, and serve as a trusted advisor to our valued clients. If you're ready to make an impact in a dynamic and collaborative environment, this is your opportunity to excel! This is a remote engagement role. Residence in the Eastern or Central time zone preferred. Market access experience is a plus!

Position Summary

The Program Manager plays a critical role in driving the success of multiple contracted programs by overseeing strategic client relationships and leading high-performing remote sales and account management teams. This leadership position is responsible for managing multiple programs simultaneously, ensuring seamless collaboration across diverse clients, alignment with their unique goals, and the consistent achievement of program deliverables.

Serving as the primary liaison between Amplity and its valued clients, the Program Manager will act as a trusted advisor to client management while partnering closely with Amplity leadership to identify growth opportunities, optimize team performance across all programs, and deliver exceptional results. Success in this role requires a deep understanding of client products, program operations, and market intelligence to ensure each contracted team exceeds expectations and delivers measurable value.

Essential Duties/Responsibilities

Client Management

• Build and maintain strong client business partnerships to ensure program deliverables are met and uncover growth opportunities.
• Serve as a trusted advisor to client leadership, fostering collaboration and alignment with their strategic objectives.
• Lead and present Quarterly Business Reviews (QBRs), sharing program performance metrics, insights, and recommendations to demonstrate value and identify opportunities for optimization.

Program Management

• Oversee the execution of program deliverables, ensuring the contracted inside sales and account teams meet or exceed performance expectations.
• Monitor and report on program results, including sales performance, operational efficiency, and compliance adherence, to both clients and internal leadership.
• Develop actionable strategies based on performance data to drive success and continuous improvement.
• Collaborate with cross-functional teams (e.g., IT, Legal/Compliance, HR, Project Management, Talent Acquisition, Learning & Development, Finance) to ensure seamless program execution and support.
• Maintain a comprehensive understanding of client products, market trends, and competitive intelligence to guide team efforts and support client goals.
• Proactively address challenges, resolve issues, and adapt strategies to meet evolving program requirements.

Team Leadership

• Provide coaching and strategic guidance to inside sales or account representatives to achieve performance objectives.
• Lead all interviewing and hiring activities for the team.
• Foster a high-performing team culture by providing ongoing support, feedback, and development opportunities.
• Drive engagement and accountability while effectively managing team performance.

Expense Management

• Review and approve all employee expense reports in accordance with policies.
• Maintain expenses within the program budget parameters.

Reporting and Data Analysis

• Prepare reports for leadership and client management, including Quarterly Business Reviews and performance summaries.
• Provide data-driven insights to support decision-making and identify growth opportunities.

Compliance

• Ensure full compliance with Amplity and client policies, privacy guidelines, and applicable laws and regulations.

Internal Collaboration

• Work closely with team members assigned to the program, as well as cross-departmental support teams.

Education and Experience

• Bachelor's degree required.
• At least 5+ years of pharmaceutical experience, including sales and account management leadership.
• Experience managing remote teams preferred.
• Market Access experience strongly preferred.
• Proven track record of exceeding performance metrics.
• Experience in interviewing, hiring, coaching, and developing talent.
• Proficiency in Microsoft Office and virtual meeting platforms.
• Ability to travel for field visits and meetings, including overnight and weekends.
• Ability to pass required training.
• Preference for candidates in Eastern or Central time zones.

Knowledge, Skills, and Abilities

• Leadership and team-building skills.
• Excellent communication and presentation skills.
• Understanding of pharmaceutical reimbursement and market dynamics.
• Strategic thinking and problem-solving skills.
• Negotiation and relationship management skills.
• Ability to work collaboratively in a fast-paced environment.
• High integrity and compliance focus.

Benefits

Our comprehensive benefits include medical, dental, vision, 401(k), life insurance, disability coverage, wellness programs, PTO, holidays, and career development opportunities.

Apply today to join Amplity as a Program Manager and shape the future of pharmaceutical sales and account management!

Credentialing Requirements:

You may need to submit documentation like training, vaccinations, or licenses, especially in certain jurisdictions or hospital systems. You will be informed of specific requirements.

Our Values:

We demonstrate our EPIIC Values: Excellence, Passion, Innovation, Integrity, and Collaboration, to uphold high service standards.

About Us

Amplity powers biopharma innovation through expert-led teams delivering contract medical, commercial, and communications services. With over 40 years of experience, we understand the pharmaceutical industry deeply, helping clients launch products and operate efficiently. Our mission is to improve patient outcomes through excellence, working faster, better, and more collaboratively than anyone else.

Our Diversity Policy

We support equal employment opportunities for all, evaluating candidates based on skills, knowledge, and performance, regardless of gender, race, age, disability, or other protected statuses. We comply with applicable laws across all locations.