Program Manager, Mental Health & Community Services

Mental-Health-America-of-Los-Angele; Palmdale (CA); Presencial; USD 48.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee assistance program

Generous paid time off

Competitive salary and full benefits

Descripción de la vacante

Mental Health America of Los Angeles (MHALA) seeks an Assistant Program Manager to oversee a multidisciplinary team delivering integrated mental health, housing, and wellness services. This role reports to the Assistant Director of Adult Team Services and focuses on operations, staffing, data, and partnership development in Los Angeles County.

The position requires coordinating with DMH and funding sources, maintaining program performance, and ensuring client-centered service delivery with a

Formación

• Three years of experience in a non-profit social service agency providing direct services to members.
• Strong facilitation, written communication, and interpersonal skills, with the ability to work across regions, programs, and roles.
• Excellent verbal and written communication skills; tact and diplomacy; excellent relationship building skills.
• Outstanding team building and facilitation skills; ability to build consensus and seek input.
• Department of Mental Health (DMH), MediCal and Full Service Partnership (FSP) experienced highly valued, but not required.
• Proficient in computer applications such as Microsoft Word, Excel and Outlook with previous budgeting experience preferred.
• Flexible work schedule to include some evenings or weekends when necessary.

Responsabilidades

• Provide general oversight for department service activities. Provide direct supervision to clinical and non-clinical staff.
• Coordinate and lead staff meetings, case conference meetings, and other internal meetings.
• Provide ongoing direction, support, training and team building to staff.
• Attend external meetings as needed by MHALA and required funding sources.
• Ensure program team are meeting the program’s budget and billing goals in a manner that aligns with program’s funding streams and targeted fiscal goals. Ensure timely and accurate data reporting.
• Ensure that services are appropriate, integrated and delivered with respect for member needs and choices.
• Oversee, monitor and analyze the program’s performance goals as outlined in the DMH Program Service Exhibit for the FSP-ICM.
• Establish and maintain partnerships with community resources that will benefit member/client needs.
• Partner with Asst. Director on the recruiting, hiring, training and mentoring new staff.
• Partner with other Program Managers/Leadership to support agency-wide, strategic program initiatives; work to establish excellent collaborative relationships with other agency departments.
• Foster transparent, open and direct communication, and ensure input from team members; support the communication of strategic direction of agency and programs to department staff, addressing questions and concerns that staff may have.
• Partnering with Asst. Director on all employee related matters, including employee relations.
• Ensure ongoing quality assurance checks of member files; ensure all notes and data collection are complete, timely, and accurate.
• Partner with the Asst. Director to ensure staff training and competencies are completed.
• Other duties as assigned.

Conocimientos

Non-profit experience

Staff supervision

Communication skills

Team building

Budgeting experience

Driving (Class C) license

Microsoft Word

Excel

Outlook

Descripción del empleo

Mental Health America of Los Angeles (MHALA) seeks an Assistant Program Manager to oversee a multidisciplinary team delivering integrated mental health, housing, and wellness services. This role reports to the Assistant Director of Adult Team Services and focuses on operations, staffing, data, and partnership development in Los Angeles County.

The position requires coordinating with DMH and funding sources, maintaining program performance, and ensuring client-centered service delivery with a