Program Manager, Grocery Delivery & Ops

Amazon; Bellevue (WA); On-site; USD 80,000 - 97,000; Full time

Benefits offered by this job

Health insurance

401(k) Plan

Paid Time Off

Maternity and Parental Leave Options

Job summary

Amazon is seeking a Program Manager in Seattle to own end-to-end initiatives across North America grocery delivery. You will analyze performance data, partner with product, operations, and engineering, and drive cross-functional programs to improve speed, reliability, and reach for customers.

This role demands translating complex data into actionable insights, defining KPIs, and delivering milestones on time while navigating dependencies and risks.

Qualifications

• 2+ years of program or project management experience.
• 3+ years of advanced Microsoft Word and Excel experience.
• Bachelor's degree in relevant field

Responsibilities

• Manage and prioritize complex, cross-functional program life-cycles that improve Amazon Grocery delivery execution across multiple stores in North America, driving results that impact operations and customer experience
• Proactively identify operational improvement opportunities by analyzing performance data, diving deep into delivery trends, and defining scalable solutions that address systemic challenges across the logistics network
• Collaborate tactically with product, operations, engineering, and field teams to align stakeholder needs, remove blockers, and deliver program milestones on time while managing dependencies and mitigating risks
• Define program scope and objectives for new initiatives, establishing key performance indicators and tracking mechanisms to measure progress and quantify impact with data-driven insights
• Communicate program status and strategic trade-offs clearly to stakeholders at all levels through business reviews, working documentation, and escalations when needed to accelerate decision-making and maintain alignment

Skills

Program management

Excel

SQL

Cross-functional collaboration

Data analysis

Education

Bachelor's degree in relevant field

Job description

Amazon is seeking a Program Manager in Seattle to own end-to-end initiatives across North America grocery delivery. You will analyze performance data, partner with product, operations, and engineering, and drive cross-functional programs to improve speed, reliability, and reach for customers.

This role demands translating complex data into actionable insights, defining KPIs, and delivering milestones on time while navigating dependencies and risks.