Grocery Delivery Program Manager I

Amazon Inc.; Seattle, Northern (WA, KY); Hybrid; USD 80,000 - 97,000; Full time

Job summary

Amazon.com Services LLC in Seattle is seeking a Program Manager I for Rapid and Rural Logistics to drive end-to-end programs across North America, improving grocery delivery execution and customer experience. You’ll partner with product, operations, engineering, and field teams, define scope, KPIs, and milestones, and translate data into scalable solutions that reduce downtime and speed deliveries.

The role emphasizes cross-functional collaboration, data-driven insights, and a bias for action to

Qualifications

• 2+ years of program or project management experience.
• 3+ years of advanced Microsoft Word and Excel experience.
• Bachelor's degree in relevant field.

Responsibilities

• Manage and prioritize complex, cross-functional program life-cycles that improve delivery across North America.
• Proactively identify operational improvement opportunities by analyzing performance data and defining scalable solutions.
• Collaborate with product, operations, engineering, and field teams to align stakeholder needs and deliver milestones on time.
• Define program scope and objectives, establish KPIs, and track progress with data-driven insights.
• Communicate program status and trade-offs to stakeholders to accelerate decision-making.

Skills

Program management

Education

Bachelor's degree in relevant field

Tools

Microsoft Word

Microsoft Excel

SQL

Job description

Amazon.com Services LLC in Seattle is seeking a Program Manager I for Rapid and Rural Logistics to drive end-to-end programs across North America, improving grocery delivery execution and customer experience. You’ll partner with product, operations, engineering, and field teams, define scope, KPIs, and milestones, and translate data into scalable solutions that reduce downtime and speed deliveries.

The role emphasizes cross-functional collaboration, data-driven insights, and a bias for action to