Program Manager I, Grocery Delivery Operations

Amazon; Seattle (WA); On-site; USD 80,000 - 97,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Paid Time Off (PTO)

401(k) Plan

Maternity and Parental Leave Options

Job summary

Amazon is seeking a Program Manager within the Rapid and Rural Logistics organization to own end-to-end programs across North America, focusing on grocery delivery execution for stores nationwide. You will work with product, operations, engineering, and field teams to define scope, set KPIs, and deliver milestones.

You will analyze delivery performance, identify improvement opportunities, and translate data into scalable solutions while communicating progress to stakeholders at all levels,

Qualifications

• 2+ years of program or project management experience.
• 3+ years of advanced Microsoft Word and Excel experience.
• Bachelor's degree in relevant field.
• Experience with SQL.

Responsibilities

• Manage and prioritize complex, cross-functional program life-cycles that improve Amazon Grocery delivery execution across multiple stores in North America, driving results that impact operations and customer experience
• Proactively identify operational improvement opportunities by analyzing performance data, diving deep into delivery trends, and defining scalable solutions that address systemic challenges across the logistics network
• Collaborate tactically with product, operations, engineering, and field teams to align stakeholder needs, remove blockers, and deliver program milestones on time while managing dependencies and mitigating risks
• Define program scope and objectives for new initiatives, establishing key performance indicators and tracking mechanisms to measure progress and quantify impact with data-driven insights
• Communicate program status and strategic trade-offs clearly to stakeholders at all levels through business reviews, working documentation, and escalations when needed to accelerate decision-making and maintain alignment

Skills

Program management

Data analysis

Cross-functional collaboration

Education

Bachelor's degree

Tools

SQL

Job description

Amazon is seeking a Program Manager within the Rapid and Rural Logistics organization to own end-to-end programs across North America, focusing on grocery delivery execution for stores nationwide. You will work with product, operations, engineering, and field teams to define scope, set KPIs, and deliver milestones.

You will analyze delivery performance, identify improvement opportunities, and translate data into scalable solutions while communicating progress to stakeholders at all levels,