Program Manager, Advising & Student Success

California State University; San Diego (CA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Generous time off

CalPERS retirement

Health coverage

Tuition waiver for employees

Job summary

San Diego State University seeks a Program Manager for Advising and Student Success to lead Coordinated Care Advising and support advising, registration prep, and orientation initiatives throughout the academic year. You will partner with campus units to strengthen student outcomes.

You will develop training for advisors and campus partners, analyze success data, and help drive retention and graduation goals while serving as a primary contact for advising-related initiatives.

Qualifications

• Experience advising students individually and in groups, including navigating complex or sensitive academic concerns.
• Ability to analyze data, feedback, and trends to improve advising and student-success programs.
• Experience planning complex programs with multiple campus partners and timelines.

Responsibilities

• Lead advising strategy, training, outreach, assessment, and day-to-day operations across OTFE and campus partners.
• Coordinate advising, registration prep, staffing, materials, and logistics for New Student Orientation.
• Develop and facilitate training for professional advisors, peer advisors, SDSU Ambassadors, and campus partners.

Skills

Advising

Training & development

Data analysis

Project management

Collaboration

Communication

Student success programs

Education

Master's degree in higher education, student affairs, counseling, or related field

Tools

EAB Navigate

Student Information System

Training platforms

Job description

San Diego State University seeks a Program Manager for Advising and Student Success to lead Coordinated Care Advising and support advising, registration prep, and orientation initiatives throughout the academic year. You will partner with campus units to strengthen student outcomes.

You will develop training for advisors and campus partners, analyze success data, and help drive retention and graduation goals while serving as a primary contact for advising-related initiatives.