Remote Student Success Advisor | Online Programs

San Diego State University; San Diego (CA); Hybrid; USD 57,000 - 81,000; Full time

Benefits offered by this job

Generous time off

Health coverage

Education support

Retirement plan

Job summary

San Diego State University Global Campus is seeking a Student Success Advisor to provide comprehensive academic advising and personalized success planning for online students.

With an assigned caseload, you will support onboarding, monitor progress, and deliver proactive outreach to promote recruitment, persistence, retention, and timely graduation while maintaining FERPA-compliant records and collaborating across campus units.

Qualifications

• Experience in student services or academic advising preferred.
• Ability to use Word, Excel, Access, and PowerPoint to create and analyze reports.
• Familiarity with FERPA and maintaining compliant student records.

Responsibilities

• Provide onboarding, proactive advising, progress monitoring, and success planning for assigned students.
• Support students facing academic challenges with referrals and escalation as needed.
• Develop individualized road maps to support persistence and timely graduation.

Skills

Student advising

Collaboration

Communication

Data analysis

Education

Bachelor’s degree (or equivalent)

Master’s degree substitution possible

Tools

Canvas LMS

Microsoft Office

Job description

San Diego State University Global Campus is seeking a Student Success Advisor to provide comprehensive academic advising and personalized success planning for online students.

With an assigned caseload, you will support onboarding, monitor progress, and deliver proactive outreach to promote recruitment, persistence, retention, and timely graduation while maintaining FERPA-compliant records and collaborating across campus units.