Program Manager

Internal Revenue Service; Baltimore (MD); Remote; USD 81,000 - 158,000; Full time

Benefits offered by this job

Telework eligibility

Job summary

Internal Revenue Service in the United States is seeking a Senior Manager to oversee the Accounts Management program within Taxpayer Services. You will lead multiple program segments, provide strategic direction, and ensure timely execution of objectives across subordinate units.

The role involves developing multi-year plans, guiding policy changes, and managing budget allocations to achieve department goals.

Qualifications

• Senior Manager duties: oversee planning, direction, and execution of programs and sub-units.
• Approve long-range work plans and guide policy changes in response to appropriations.
• Lead organizational change and budget allocation decisions.

Responsibilities

• Develop and implement objectives, strategies, and critical success factors for policies within the directorate.
• Conduct briefings and prepare reports for top-level managers; communicate recommendations.
• Assist in managing funds and budget for the program; supervise subordinate units and staff.

Skills

Program management

Leadership

Budget management

Education

Bachelor's degree

Job description

WHAT IS TAX PAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS SC - Accounts Management - Taxpayer Services Service Center - Accounts Management REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

General Manager Duties: As a Senior Manager you will: Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.

Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives. Oversee the revision of long range plans, goals and objectives for the work directed. Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.

Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed. Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

Works with local leadership to develop and implement overall objectives, strategies, actions and critical success factors for W&I policies within their directorate. Ensures that department plans and accomplishments are consistent with W&I goals, schedules, and policies by establishing business goals and strategies for organizations managed.

Conducts briefings and prepares comprehensive reports to keep top-level managers and leaders apprised of program plans and progress and to communicate findings and recommendations. Prepares memoranda and other written guidelines and recommendations in support of W&I policies and directives. Makes recommendations for actions when adjustments or a different course of action is necessary.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $81186 – $158322/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-13.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government