Program Manager (Digital Experience and Executive Operations)

Internal Revenue Service

Anchorage (AK)

Remote

USD 126,000 - 197,000

Full time

4 days ago

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Benefits offered by this job

Telework eligible

Job summary

Internal Revenue Service is seeking a Program Manager (Digital Experience and Executive Operations) to oversee complex programs, guide executive operations, and drive digital initiatives. The role emphasizes strategic leadership, budget oversight, and policy development within a federal framework.

You will manage long-range plans, direct correspondence and clearance processes, and lead digital business improvements across dashboards, portals and document management systems.

Qualifications

A college or university degree generally must be from an accredited college or university recognized by the U.S. Department of Education.
Foreign education may be used to meet requirements and must be deemed equivalent to U.S. education.
Clear evidence of credential equivalence may be required.

Responsibilities

Oversee planning, directing and execution of a program or program segments.
Approve long-range plans and manage work to achieve goals and objectives.
Direct executive correspondence, executive secretariat operations, and clearance processes for congressional and executive matters.
Provide strategic leadership for digital experience initiatives, workflow automation, case management systems, dashboards, portals and document management solutions.

Skills

Program management

Leadership

Digital experience

Workflow automation

Case management

Dashboards

Portals

Document management

Education

Bachelor's degree

Job description

Program Manager (Digital Experience and Executive Operations)

Schedule: Day shift, Monday-Friday 8:00AM- 4:30PM, 40 hours per week

WHAT IS NATIONAL HEADQUARTERS? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): NHQ - Office of the Commissioner - Office of Legislative and Regulatory Affairs REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

General Manager Duties: As a Senior Manager you will: Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.

Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives. Oversee the revision of long range plans, goals and objectives for the work directed. Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.

Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed. Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

Directs enterprise executive correspondence, Executive Secretariat operations, and clearance processes for congressional, Treasury, White House, and executive matters. Provides strategic leadership for digital experience initiatives, workflow automation, case management systems, dashboards, portals, and document management solutions.

Oversees planning, implementation, governance, modernization, and continuous improvement of digital business processes supporting executive operations STANDARD POSITION DESCRIPTIONS (SPD): PD26866 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $125776 - $197200/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-08.

What is the work schedule?

This is a Day shift, Monday-Friday 8:00AM- 4:30PM, 40 hours per week position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.