Program Delivery Lead, Life Sciences Partnerships

Valeris; Missouri; On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision plans

HSA/FSA options

Company 401(k) with match

Paid holidays

Job summary

Valeris offers a role as Program Manager within its life sciences commercialization team in the United States. The role focuses on client relationship management, program execution, budgeting, and analytics across assigned brands.

You will leverage data to advise clients, manage vendor relationships, and drive improvements to maximize program performance and client value. The position requires 3–4 years of PM experience, a Bachelor’s degree, and proficiency with Microsoft Office.

Qualifications

• Bachelor’s degree with a concentration in business, accounting, marketing and/or healthcare, or pharmaceutical industry, graduate degree and/or additional certifications including PMP preferred
• Three to Four (3-4) years of project or program management experience
• Highly proficient in Microsoft Office (Project, Excel, PowerPoint, Visio, Word, Access, OneNote)
• Organized and detail-oriented with effective time management skills
• Budget management and/or financial accounting skills
• Ability to travel both locally and out-of-town, expectation is up to 10% travel
• Although very minimal, flexibility to travel as needed is preferred.

Responsibilities

• Account Funding Monitoring - Review funding for your VPC accounts daily to ensure all POs are funded for billing.
• Monitor claim workflow — Review the approved claims report and submitted tickets to ensure no claims are stalled or stuck. (Update personal trackers — Ensure all program‑specific trackers are current, accurate, and audit‑ready. Inclusive of ServiceNow (SNOW) tickets (data, escalations, implementations, etc.)
• Lead weekly scheduled touchpoints with Client Account(s), including proactively developing agenda topics, facilitating discussions, and distributing meeting minutes following each meeting.
• Manage client and internal stakeholder meetings to ensure project deliverables, business rule updates, and action items are progressing as planned. Maintain a centralized meeting minutes tracker to document decisions, action items, owners, and due dates, and provide ongoing follow-up on open items. (Stored and maintained on the Team Site.)
• Review core program metrics — Evaluate claims, enrollments, and budget performance each week (with a goal of daily monitoring).
• HUB Partnership- Set up meetings with HUB PMs and notate any updates that they have launched – and how it impacts your metrics- ex: Updated PEF NS= More enrollments YoY for ORP- and include this in your Weekly Insights Tracker.
• Escalation Tracking/ Monitoring- Ensure all escalations are tracked and closed out in timely manner (discuss these on HUB standups as needed)
• Bi-Weekly Responsibilities
• ~ Manage invoicing — Confirm accuracy and timeliness of all monthly invoices.
• Investigate missed KPIs — Perform root‑cause analysis and document corrective actions.
• QBR- Program Managers are responsible for preparing their program data in a QBR-ready presentation format and maintaining a thorough understanding of the data and insights being presented.
• PMs are also expected to actively engage in peer and leadership reviews, remaining open to feedback and questions that help drive deeper analysis, strengthen business insights, and enhance the overall quality of QBR discussions.
• Prepare accruals — Ensure financial accuracy and alignment with program performance.
• ~ Quarterly Audit - Investigate missed KPIs & duplicate claims. Perform root‑cause analysis and document corrective actions. Where applicable collaborate with internal teams to solve any duplicate claims recouping any funds possible.
• Year-End Activities – Coordinate BRD renewals and confirmations, oversee required data pulls, and ensure all year-end deliverables are completed accurately and on schedule.
• Statement of Work (SOW) Management – Update and finalize the upcoming year's SOW, including submission of all required ServiceNow (SNOW) tickets, completion of project scoping activities, and preparation of supporting documentation for associated change orders.
• Communicate any defects immediately to be addresses with supporting teams and include the Savings Leadership team for awareness and support.
• Project Sheet Monitoring- Ensure that project sheets are up to date/ aligned with program changes and launches
• Provide mentorship and training to peers where needed

Skills

Project management

Budget management

Financial accounting

Stakeholder communication

Travel readiness

Education

Bachelor’s degree

PMP certification

Tools

Project

Excel

PowerPoint

Visio

Word

Access

OneNote

Job description

Valeris offers a role as Program Manager within its life sciences commercialization team in the United States. The role focuses on client relationship management, program execution, budgeting, and analytics across assigned brands.

You will leverage data to advise clients, manage vendor relationships, and drive improvements to maximize program performance and client value. The position requires 3–4 years of PM experience, a Bachelor’s degree, and proficiency with Microsoft Office.