Program Coordinator

iicrc-careers; Tukwila (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Job summary

Paul Davis is seeking an Administrative Coordinator/Program Coordinator to support residential and commercial restoration projects. The role focuses on coordinating projects, maintaining documentation, and ensuring client satisfaction.

The ideal candidate is organized, customer-focused, and able to manage multiple tasks with strong communication skills. Experience in restoration or construction is a plus.

Qualifications

• Must be highly organized with strong attention to detail.
• Excellent communication and problem-solving abilities.
• Experience coordinating multiple tasks and stakeholders in a fast-paced environment.
• Familiarity with building/construction/restoration processes is a plus.

Responsibilities

• Fields calls from customers and team members and builds rapport.
• Support Project Management and Estimating teams in maintaining client relationships.
• Maintain organized project documentation and filing systems.
• Coordinate communication with customers regarding schedules, timelines, and updates.
• Maintain records of customer communication and project activity.
• Maintain subcontractor documentation, coordination, and compliance tracking.
• Coordinate subcontractor and supplier prequalification and registration.

Skills

Organized

Analytical

Problem solving

Multitasking

Attention to detail

Customer focus

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Xactanalysis

DASH RMS/COTALITY

Job description

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Training & development

Position:

Administrative Coordinator/Program Coordinator

The Project Coordinator is responsible for supporting the coordination and administration of residential and commercial restoration projects, including water, fire, mold, storm, reconstruction and contents services. This role works closely with internal teams, subcontractors, customers, and vendors to ensure projects progress efficiently, deadlines are met, and company standards are upheld.

The ideal candidate is highly organized, detail-oriented, and customer-focused, with strong communication and problem-solving abilities. Key responsibilities include maintaining project documentation, monitoring project progress, and ensuring a high level of customer satisfaction throughout the restoration process.

What does a Project Coordinator with Paul Davis do?

• Fields calls from customers and team members and builds rapport
• Support the Project Management and Estimating teams in building and maintaining client relationships.
• Maintain organized project documentation and filing systems.
• Coordinate communication with customers regarding project schedules, timelines, and updates.
• Maintain accurate records of customer communication and project activity.
• Maintain subcontractor documentation, coordination, and compliance tracking.
• Coordinate subcontractor and supplier prequalification and registration requirements.
• Learns new things about construction and building homes
• Has fun and is part of a growing business
• Ensure compliance with standards and regulations utilizing internal office systems

Why The Team Needs You?

Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Why Join The Team?

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.

Skills Desired of Team Member:

• Organized, analytical program coordinator who likes a fast-paced environment
• Likes to problem-solve and help people find solutions
• Strong organizational, multitasking, and problem-solving abilities
• Is a stickler for the details
• Can review data and deductively think through what information might be missing
• Proactive, assertive personality
• Likes to create and follow systems while helping others to follow them as well
• Enjoys taking care of others
• High School Diploma or equivalent
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
• Familiarity with systems such as Xactanalysis, and DASH (also known as RMS or COTALITY) is a plus
• Experience or basic knowledge in building construction and restoration processes preferred
• Professional appearance and courteous manner