Future Opening: Program Coordinator

IICRC; United States; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Job summary

Paul Davis is seeking an Administrative Coordinator/Program Coordinator to support residential and commercial restoration projects across the United States. You will assist with coordination, documentation, and customer communication to ensure timely progress and adherence to standards.

The ideal candidate is organized, detail-oriented, and skilled at building relationships with customers, internal teams, and subcontractors.

Qualifications

• Must be highly organized, detail oriented, and customer-focused.
• Strong communication and problem-solving abilities.
• Ability to maintain project documentation and monitor progress.

Responsibilities

• Fields calls from customers and team members and builds rapport.
• Support the Project Management and Estimating teams in maintaining client relationships.
• Maintain organized project documentation and filing systems.
• Coordinate communication with customers regarding project schedules and updates.
• Maintain records of customer communication and project activity.
• Maintain subcontractor documentation, coordination, and compliance tracking.
• Coordinate subcontractor and supplier prequalification and registration requirements.

Skills

Organized

Multitasking

Problem solving

Customer focus

Communication

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

Xactanalysis

DASH (RMS/COTALITY)

Excel

Word

Outlook

Teams

Job description

Responsive recruiter

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Training & development

Position: Administrative Coordinator/Program Coordinator
The Project Coordinator is responsible for supporting the coordination and administration of residential and commercial restoration projects, including water, fire, mold, storm, reconstruction and contents services. This role works closely with internal teams, subcontractors, customers, and vendors to ensure projects progress efficiently, deadlines are met, and company standards are upheld.

The ideal candidate is highly organized, detail-oriented, and customer-focused, with strong communication and problem-solving abilities. Key responsibilities include maintaining project documentation, monitoring project progress, and ensuring a high level of customer satisfaction throughout the restoration process.

What does a Project Coordinator with Paul Davis do?

• Fields calls from customers and team members and builds rapport
• Support the Project Management and Estimating teams in building and maintaining client relationships.
• Maintain organized project documentation and filing systems.
• Coordinate communication with customers regarding project schedules, timelines, and updates.
• Maintain accurate records of customer communication and project activity.
• Maintain subcontractor documentation, coordination, and compliance tracking.
• Coordinate subcontractor and supplier prequalification and registration requirements.
• Learns new things about construction and building homes
• Has fun and is part of a growing business
• Ensure compliance with standards and regulations utilizing internal office systems

Why The Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.

Skills Desired of Team Member:

• Organized, analytical program coordinator who likes a fast-paced environment
• Likes to problem-solve and help people find solutions
• Strong organizational, multitasking, and problem-solving abilities
• Is a stickler for the details
• Can review data and deductively think through what information might be missing
• Proactive, assertive personality
• Likes to create and follow systems while helping others to follow them as well
• Enjoys taking care of others
• High School Diploma or equivalent
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
• Familiarity with systems such as Xactanalysis, and DASH (also known as RMS or COTALITY) is a plus
• Experience or basic knowledge in building construction and restoration processes preferred
• Professional appearance and courteous manner

Compensation: $50,000.00 - $60,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results