Program Coordinator

ServiceMaster Clean of Fraser Valley; Jacksonville (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Job summary

Paul Davis seeks an Administrative Coordinator/Program Coordinator to support residential and commercial restoration projects. The role involves coordinating documentation, tracking progress, and maintaining strong customer relationships throughout the restoration process.

The ideal candidate is highly organized, detail-oriented, and customer-focused with excellent communication skills. This position offers opportunities to grow within a fast-paced team and contribute to successful project

Qualifications

• Must be highly organized with strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and deadlines.
• Customer-focused mindset with problem-solving skills.

Responsibilities

• Field calls from customers and team members; build rapport.
• Support Project Management and Estimating teams in client relationships.
• Maintain organized project documentation and filing systems.
• Coordinate communication with customers on schedules and updates.
• Maintain subcontractor documentation and qualification records.

Skills

Highly organized

Excellent communication

Problem-solving

Customer-focused

Team collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Office

Xactanalysis

DASH RMS

Job description

Benefits:

• 401(k)


• Health insurance


• Paid time off


• Training & development

Position: Administrative Coordinator/Program Coordinator

The Project Coordinator is responsible for supporting the coordination and administration of residential and commercial restoration projects, including water, fire, mold, storm, reconstruction and contents services. This role works closely with internal teams, subcontractors, customers, and vendors to ensure projects progress efficiently, deadlines are met, and company standards are upheld.

The ideal candidate is highly organized, detail-oriented, and customer-focused, with strong communication and problem-solving abilities. Key responsibilities include maintaining project documentation, monitoring project progress, and ensuring a high level of customer satisfaction throughout the restoration process.

What does a Project Coordinator with Paul Davis do?

• Fields calls from customers and team members and builds rapport


• Support the Project Management and Estimating teams in building and maintaining client relationships.


• Maintain organized project documentation and filing systems.


• Coordinate communication with customers regarding project schedules, timelines, and updates.


• Maintain accurate records of customer communication and project activity.


• Maintain subcontractor documentation, coordination, and compliance tracking.


• Coordinate subcontractor and supplier prequalification and registration requirements.


• Learns new things about construction and building homes


• Has fun and is part of a growing business


• Ensure compliance with standards and regulations utilizing internal office systems

Why The Team Needs You?

Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Why Join The Team?

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.

Skills Desired of Team Member:

• Organized, analytical program coordinator who likes a fast-paced environment


• Likes to problem-solve and help people find solutions


• Strong organizational, multitasking, and problem-solving abilities


• Is a stickler for the details


• Can review data and deductively think through what information might be missing


• Proactive, assertive personality


• Likes to create and follow systems while helping others to follow them as well


• Enjoys taking care of others


• High School Diploma or equivalent


• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)


• Familiarity with systems such as Xactanalysis, and DASH (also known as RMS or COTALITY) is a plus


• Experience or basic knowledge in building construction and restoration processes preferred


• Professional appearance and courteous manner