Program & Client Services Lead

C A R E CENTER INC; Butler (Butler County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical and dental benefits

Retirement plan with employer match

Tuition discounts

Career advancement opportunities

Generous time off

Job summary

The CARE Center, Inc. is seeking a dedicated administrator to coordinate daily services for clients at the Kittanning sites.

You will support resident Service Plans, manage crisis responses, oversee meals and medication coordination, and act as the primary point of contact for the office and funding communications. Role requires strong administrative background, excellent communication, and ability to handle confidential information in compliance with regulations.

Qualifications

• Minimum of four years of administrative experience or equivalent combination of experience and training.
• Knowledge of general office procedures and strong interpersonal skills.
• Ability to obtain PA State Police, PA Child Abuse, and FBI clearances.
• Ability to operate a keyboard and multi-line telephone simultaneously.
• Ability to transport oneself and/or individuals in an insured vehicle as program needs dictate.
• Ability to assist, move and/or transfer office supplies up to 25 pounds.
• Ability to assist, move and/or transfer individuals weighing up to 150 pounds.

Responsibilities

• Assist in developing and implementing resident Service Plans to promote independence.
• Monitor and document goals in residents' Service Plans.
• Provide staff support and hands-on instruction for crisis plans and crisis resolution.
• Plan balanced meals for residents and ensure nutritional needs are met.
• Attend staff meetings and trainings to improve crisis response skills.
• Serve as lead office staff for public inquiries and office operations at CRR site(s).
• Handle non-routine communications with funding sources, professionals, and clients.

Skills

Administrative experience

Interpersonal skills

Telephone interaction

Typing proficiency

Multiline telephone handling

Team collaboration

Safe driving/transport

Tools

Computer keyboard

Job description

The CARE Center, Inc. is seeking a dedicated administrator to coordinate daily services for clients at the Kittanning sites.

You will support resident Service Plans, manage crisis responses, oversee meals and medication coordination, and act as the primary point of contact for the office and funding communications. Role requires strong administrative background, excellent communication, and ability to handle confidential information in compliance with regulations.