Community Care Services Lead

AWARE Inc.; United States; On-site; USD 61,000 - 83,000; Full time

Benefits offered by this job

Health Insurance

FSA

HSA

401k

Employee Assistance Program

Tuition Advancement

Professional Development

Job summary

AWARE Inc. is seeking a Service Administrator in the United States to provide overall administrative supervision and leadership across assigned programs.

You will ensure staff caseloads and billing benchmarks are met, assign cases effectively, and oversee office operations including purchasing and IT needs. The role also involves training staff on billing, maintaining compliance with licensing and Medicaid standards, and reporting program outcomes.

Qualifications

• MS/MA or BA/BS in business or human services related field.
• Three years of direct employment experience with staff supervision.
• Strong administrative understanding of social service, treatment, and mental health programs.
• Excellent oral, written, and interpersonal skills; able to work independently and in a team.

Responsibilities

• Provides overall administrative supervision and service leadership to all assigned programs, projects, and/or staff.
• Assure each assigned staff caseload and billing benchmarks are met on a consistent and regular basis.
• Trains staff on the billing process, including entries in AWARE’s Electronic Health System.
• Assures each assigned program complies with licensing and Medicaid standards, and AWARE, Inc. Quality Standards.
• Assists in the development and review of written policies and procedures governing all aspects of assigned treatment programs.
• Compiles and reports outcome data to demonstrate program effectiveness.
• Acts as a community liaison by communicating professionally and timely with community members –such as schools, outside agencies, and parents.
• Records notes, billing units, assessments, referrals, and other data entry assignments via AWARE’s Electronic Healthcare Record System.

Skills

Staff supervision

Administrative skills

Oral & written communication

Interpersonal skills

Teamwork

Education

MS/MA in Business or Human Services

BA/BS in Business or Human Services

Job description

AWARE Inc. is seeking a Service Administrator in the United States to provide overall administrative supervision and leadership across assigned programs.

You will ensure staff caseloads and billing benchmarks are met, assign cases effectively, and oversee office operations including purchasing and IT needs. The role also involves training staff on billing, maintaining compliance with licensing and Medicaid standards, and reporting program outcomes.