Behavioral Health Program Assistant & Office Lead

Sphs Group; Kittanning (Armstrong County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Tuition Discounts

Career Advancement

Medical and dental benefits

Retirement plan

Generous time off

Be an SPHS Hero!

Job summary

Southwest Behavioral Care, Inc. in Kittanning, PA is seeking an administrator to coordinate daily services for clients at ETH sites. You will support resident Service Plans, monitor progress, and act as the lead office staff handling inquiries and coordinating with pharmacies.

The role requires four years of administrative experience, proficiency with typing, and strong interpersonal skills. A formal background check and state/federal clearances are required.

Qualifications

• Minimum of four years of administrative experience or equivalent combination.
• General office procedures knowledge including interpersonal skills and telephone interaction.
• Proficiency with typing and computer keyboard.
• Must not be excluded from Medicare/Medicaid participation.
• Ability to obtain clearances (PA State Police, Child Abuse, FBI).
• Ability to sit for long periods and operate a keyboard with accuracy.

Responsibilities

• Assist in developing and implementing resident Service Plans for independence and responsibility.
• Monitor and record goals from Service Plans for program supervisor.
• Provide staff support and hands-on instruction for crisis plans and resolutions.
• Assist with meal planning to meet residents' needs.
• Attend staff meetings and trainings to improve skills in crisis resolution and support.
• Oversee residents' medication needs and serve as direct contact with pharmacies.
• Serve as lead office staff at ETH sites and handle public inquiries about the program.
• Liaise with funding sources, professionals, and clients; explain agency policies and procedures.
• Screen calls to assess client needs and support dispatch and client management.
• Prepare and submit required program reports and maintain confidentiality.

Skills

Administrative experience

Typing proficiency

Interpersonal skills

Phone etiquette

Job description

Southwest Behavioral Care, Inc. in Kittanning, PA is seeking an administrator to coordinate daily services for clients at ETH sites. You will support resident Service Plans, monitor progress, and act as the lead office staff handling inquiries and coordinating with pharmacies.

The role requires four years of administrative experience, proficiency with typing, and strong interpersonal skills. A formal background check and state/federal clearances are required.