Program Services Administrator

AWARE Inc.; United States; On-site; USD 61,000 - 76,000; Full time

Benefits offered by this job

Health Insurance

FSA

HSA

401k

Employee Assistance Program

Tuition Advancement

Professional Development

Job summary

AWARE Inc. is seeking a Service Administrator to lead administrative operations for multiple programs. The role emphasizes supervising staff, ensuring caseload and billing benchmarks, and maintaining compliance with licensing and Medicaid standards.

The position offers a supportive team environment with opportunities for professional growth and development, in a role focused on delivering compassionate care and organizational excellence.

Qualifications

• Requires three (3) years of well documented and evident direct employment related experience that includes staff supervision.
• Requires thorough administrative understanding of social service/treatment related, and mental health programs.
• Ability to set goals and meet them within established standards; think critically and solve problems.

Responsibilities

• Provides overall administrative supervision and service leadership to all assigned programs, projects, and/or staff.
• Assures each staff caseload and billing benchmarks are met regularly.
• Trains staff on the billing process, including entries in AWARE’s EHR system.
• Ensures compliance with licensing and Medicaid standards and company quality standards.
• Manages staff hiring, training, and supervision; directs program administration and policies.

Skills

Staff supervision

Billing/financial oversight

Communication

Education

MS/MA in Business or Human Services

BA/BS in Business or Human Services

Tools

Electronic Health Record (EHR) system

Job description

AWARE Inc. is seeking a Service Administrator to lead administrative operations for multiple programs. The role emphasizes supervising staff, ensuring caseload and billing benchmarks, and maintaining compliance with licensing and Medicaid standards.

The position offers a supportive team environment with opportunities for professional growth and development, in a role focused on delivering compassionate care and organizational excellence.