Resident Services & Operations Coordinator

Southwest-Behavioral-Care-Inc; East Kittanning (PA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical and dental benefits

Retirement plan with agency match

Tuition discounts

Career advancement opportunities

Generous time off

Job summary

Southwest Behavioral Care, Inc. in Kittanning, PA seeks an experienced Administrative Coordinator to support daily program operations across ETH sites.

You will assist in developing resident Service Plans, monitor goals, and provide hands-on staff support to crisis resolution. This role also manages front-office duties, answers inquiries from the public, clients and families, coordinates with pharmacies for medications, prepares reports on time, and ensures compliance with state and federal

Qualifications

• Minimum four years of administrative experience or equivalent.
• Knowledge of general office procedures and strong interpersonal skills.
• Ability to sit for long periods and operate a keyboard/phone with accuracy.
• Must obtain clearances: PA State Police, Child Abuse Clearance, FBI Fingerprints.
• Must not be excluded from Medicare/Medicaid or any federal health program.

Responsibilities

• Assist in developing and implementing resident Service Plans for independence.
• Monitor and record goals in the resident’s Service Plans.
• Provide staff support and hands‑on instruction for crisis plans and resolution.
• Ensure well‑balanced meal planning for residents.
• Attend staff meetings and trainings to improve crisis support skills.
• Oversee residents' medication needs; act as contact with pharmacies.
• Serve as lead office staff for ETH sites and front‑office inquiries.
• Prepare and submit required program reports and documentation on time.

Skills

Administrative experience

Interpersonal skills

Telephone interactions

Typing proficiency

Office procedures

Tools

Typewriter

Computer keyboard

Job description

Southwest Behavioral Care, Inc. in Kittanning, PA seeks an experienced Administrative Coordinator to support daily program operations across ETH sites.

You will assist in developing resident Service Plans, monitor goals, and provide hands-on staff support to crisis resolution. This role also manages front-office duties, answers inquiries from the public, clients and families, coordinates with pharmacies for medications, prepares reports on time, and ensures compliance with state and federal