Program Assistant: Flexible Schedule & Office Impact

Transportation Security Careers; Town of Orchard Park (NY); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security, is seeking Program Assistant candidates to support office operations in Orchard Park, NY. Duties include organizing records, coordinating schedules, processing payroll, and preparing correspondence to keep programs running smoothly.

The role emphasizes attention to detail, cross-team communication, and the ability to manage multiple tasks while maintaining accuracy.

Qualifications

• Experience providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Attention to detail

Written communication

Verbal communication

Data entry

Microsoft Office

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security, is seeking Program Assistant candidates to support office operations in Orchard Park, NY. Duties include organizing records, coordinating schedules, processing payroll, and preparing correspondence to keep programs running smoothly.

The role emphasizes attention to detail, cross-team communication, and the ability to manage multiple tasks while maintaining accuracy.