Program Assistant: Admin & Operations Support

Travel Security Careers; Watertown (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration, based in Watertown, MN, is seeking Program Assistants to provide administrative and program support to managers and staff. You will help coordinate daily office activities, maintain records, prepare correspondence, and schedule meetings to ensure operations run smoothly.

This role requires attention to detail, strong communication, and the ability to manage multiple tasks while maintaining accuracy.

Qualifications

• Experience providing administrative or program support in a busy office.
• Preparing reports, spreadsheets, or presentations.
• Tracking deadlines, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with procedures.

Skills

Organization & detail

Written & verbal communication

Data entry & tracking

Microsoft Office

Records management

Calendar & deadline coordination

Customer service

multitasking accuracy

Discretion with sensitive information

Tools

Microsoft Office

Job description

The Transportation Security Administration, based in Watertown, MN, is seeking Program Assistants to provide administrative and program support to managers and staff. You will help coordinate daily office activities, maintain records, prepare correspondence, and schedule meetings to ensure operations run smoothly.

This role requires attention to detail, strong communication, and the ability to manage multiple tasks while maintaining accuracy.