Program Assistant: Administrative Ops & Scheduling

Federal Security Job Resource; Austin (TX); On-site; USD 40,000 - 54,000; Full time

Job summary

The Transportation Security Administration in Austin is seeking Program Assistants to support TSA offices and airport field operations with administrative coordination, data tracking, scheduling, and records management.

You will work with managers and teams across finance, HR, scheduling, payroll, and other program areas, ensuring documents and processes stay accurate and on schedule while maintaining strict confidentiality and compliance.

Qualifications

• Providing administrative or program support in a busy office
• Preparing reports, correspondence, spreadsheets, or presentations
• Tracking deadlines, assignments, records, or performance information
• Researching information in files, databases, and electronic systems
• Monitoring program metrics and identifying discrepancies
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions
• Making recommendations based on administrative findings or reports
• Using office software to organize information and support multiple assignments

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization & attention to detail

Written & verbal communication

Data entry & tracking

Microsoft Office

Records management

Calendar coordination

Customer service

multitasking

Discretion for sensitive information

Job description

The Transportation Security Administration in Austin is seeking Program Assistants to support TSA offices and airport field operations with administrative coordination, data tracking, scheduling, and records management.

You will work with managers and teams across finance, HR, scheduling, payroll, and other program areas, ensuring documents and processes stay accurate and on schedule while maintaining strict confidentiality and compliance.