Program Assistant: Administrative & Operations Support

Transportation Security Careers; Templeton (PA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, the federal agency under the Department of Homeland Security, is hiring Program Assistants in Templeton, MA. The role focuses on providing administrative and program support to managers and staff, coordinating daily office activities, and maintaining accurate records and reports.

Applicants should be comfortable handling detailed information, managing multiple tasks, and communicating with diverse teams.

Qualifications

• Organization and attention to detail are essential.
• Strong written and verbal communication skills are required.
• Data entry, tracking, and basic analysis are part of daily work.
• Proficiency with Microsoft Office or comparable software is expected.
• Experience with records and document management is valuable.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Written communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

Attention to detail

Time management

Tools

Microsoft Office Suite

Job description

Transportation Security Administration, the federal agency under the Department of Homeland Security, is hiring Program Assistants in Templeton, MA. The role focuses on providing administrative and program support to managers and staff, coordinating daily office activities, and maintaining accurate records and reports.

Applicants should be comfortable handling detailed information, managing multiple tasks, and communicating with diverse teams.