Program Assistant: Administrative & Operations Support

Travel Security Careers; Gouldsboro (ME); On-site; USD 30,000 - 50,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security seeks Program Assistant to support managers and teams with administrative coordination, data tracking, scheduling, and records management. The role emphasizes accuracy, organization, and effective communication within multiple TSA operational areas.

Responsibilities include preparing materials, maintaining files, coordinating meetings, and assisting with payroll, HR, and other program functions as needed.

Qualifications

• Strong organizational skills and attention to detail.
• Experience with data entry, tracking, and basic analysis.
• Proficiency with Microsoft Office or equivalent software.
• Ability to manage multiple assignments and meet deadlines.
• Experience handling sensitive information and discretion.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization & detail

Written & verbal communication

Data entry & tracking

Microsoft Office

Records management

Calendar & deadlines

Customer service

Multitasking

Discretion with sensitive info

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security seeks Program Assistant to support managers and teams with administrative coordination, data tracking, scheduling, and records management. The role emphasizes accuracy, organization, and effective communication within multiple TSA operational areas.

Responsibilities include preparing materials, maintaining files, coordinating meetings, and assisting with payroll, HR, and other program functions as needed.