Program Assistant: Admin & Operations Support

Transportation Security Careers; Spencer (MA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Retirement plan (Thrift Savings Plan)

Flexible scheduling

Job summary

Transportation Security Administration, Department of Homeland Security in Spencer, MA, seeks Program Assistants to keep offices and airport operations organized. You will provide administrative and program support to managers, coordinate daily activities, track data, and prepare reports and communications.

Responsibilities vary by assignment, but common duties include maintaining records, scheduling meetings, monitoring metrics, and assisting with payroll, HR, or finance tasks.

Qualifications

• Organization and attention to detail.
• Written and verbal communication.
• Data entry, tracking, and basic analysis.
• Microsoft Office or comparable workplace software.
• Records and document management.
• Calendar, meeting, and deadline coordination.
• Customer service and professional communication.
• Ability to manage several assignments without losing accuracy.
• Discretion when handling sensitive employee or operational information.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization & attention to detail

Written & verbal communication

Data entry, tracking & analysis

Microsoft Office / similar software

Records & document management

Calendar & deadline coordination

Customer service & professional comms

Multi-tasking with accuracy

Discretion with sensitive information

Job description

Transportation Security Administration, Department of Homeland Security in Spencer, MA, seeks Program Assistants to keep offices and airport operations organized. You will provide administrative and program support to managers, coordinate daily activities, track data, and prepare reports and communications.

Responsibilities vary by assignment, but common duties include maintaining records, scheduling meetings, monitoring metrics, and assisting with payroll, HR, or finance tasks.