Program Assistant: Admin & Operations Support

Travel Security Careers; Dillsboro (NC); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security in Dillsboro, NC, seeks a Program Assistant to provide essential administrative and program support. You will assist TSA managers and staff, coordinate daily activities, and help maintain records and communications to keep operations running smoothly.

The role involves handling multiple assignments, detailed data work, and collaboration across teams.

Qualifications

• Experience providing administrative or program support in a busy office.
• Experience preparing reports, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, records, or performance information.
• Experience researching information in files, databases, and electronic systems.
• Experience monitoring program metrics and identifying discrepancies.
• Experience supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Experience making recommendations based on administrative findings or reports.
• Experience using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization and attention to detail

Written and verbal communication

Data entry, tracking, and basic分析

Microsoft Office or comparable

Records and document management

Calendar, meeting, and deadlineCoord

Customer service and professional comm

Ability to manage several assignments

Discretion when handling sensitive情報

Education

Education based on specialized experience

Job description

Transportation Security Administration, Department of Homeland Security in Dillsboro, NC, seeks a Program Assistant to provide essential administrative and program support. You will assist TSA managers and staff, coordinate daily activities, and help maintain records and communications to keep operations running smoothly.

The role involves handling multiple assignments, detailed data work, and collaboration across teams.