Program Assistant — Admin & Operations Support

TSA Hiring Service; Lawndale (NC); On-site; USD 22,000 - 36,000; Full time

Job summary

Transportation Security Administration in Lawndale, NC is seeking a Program Assistant to provide administrative and program support across offices and operations. You will help coordinate daily activities, track data, prepare reports, and ensure timely communications.

The role emphasizes attention to detail, organizational skills, and discretion as you work with multiple teams and processes within DHS TSA environments.

Qualifications

• Experience providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Attention to detail

Organization

Communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

Discretion

Tools

Microsoft Office

Records systems

Job description

Transportation Security Administration in Lawndale, NC is seeking a Program Assistant to provide administrative and program support across offices and operations. You will help coordinate daily activities, track data, prepare reports, and ensure timely communications.

The role emphasizes attention to detail, organizational skills, and discretion as you work with multiple teams and processes within DHS TSA environments.