Program & Administrative Support Specialist

TSA Hiring Service; Lansing (MI); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration is seeking a Program Assistant in Lansing, MI to support managers and staff with administrative coordination, data tracking, and scheduling. You will maintain records, prepare reports, and assist with payroll and HR functions as part of a busy federal office environment.

You will coordinate daily activities, monitor program metrics, and help ensure accuracy and compliance across multiple projects.

Qualifications

• Experience providing administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, records, or performance information.
• Experience researching information in files, databases, and electronic systems.
• Experience monitoring program metrics and identifying discrepancies.
• Experience supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Experience making recommendations from administrative findings or reports.
• Experience using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organizational skills

Attention to detail

Written and verbal communication

Data entry and tracking

Records management

Calendar coordination

Deadline management

Customer service

Multi-tasking

Discretion with sensitive information

Tools

Microsoft Office

Job description

The Transportation Security Administration is seeking a Program Assistant in Lansing, MI to support managers and staff with administrative coordination, data tracking, and scheduling. You will maintain records, prepare reports, and assist with payroll and HR functions as part of a busy federal office environment.

You will coordinate daily activities, monitor program metrics, and help ensure accuracy and compliance across multiple projects.