Administrative Program Specialist – Office & Data Tracking

TSA Hiring Service; Big Rapids (MI); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security is seeking a Program Assistant in Big Rapids, MI to provide administrative and program support, maintain records, and coordinate daily office operations.

The role requires strong attention to detail, the ability to manage multiple assignments, and effective communication with managers and staff. Candidates should be prepared for variable schedules and potential travel as needed for airport operations.

Qualifications

• Experience providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization and attention to detail

Written and verbal communication

Data entry, tracking, and basic分析

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security is seeking a Program Assistant in Big Rapids, MI to provide administrative and program support, maintain records, and coordinate daily office operations.

The role requires strong attention to detail, the ability to manage multiple assignments, and effective communication with managers and staff. Candidates should be prepared for variable schedules and potential travel as needed for airport operations.