Professional Services Front Desk Specialist

K2 Services; Minneapolis (MN); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions in Minneapolis, MN is seeking a Receptionist to be the welcoming face and voice of the organization. You will handle calls, greet guests, and support administrative tasks to ensure smooth operations and exceptional customer service.

This role reports to the Lead Receptionist or Client Relations Manager. The ideal candidate has 1–3 years of receptionist or front desk experience, strong MS Office skills, and a client‑focused mindset.

Qualifications

• Excellent customer service and interpersonal skills with a client-first mindset.
• Professional demeanor with strong verbal and written communication abilities.
• Strong organizational and multitasking abilities in fast-paced environments.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.

Responsibilities

• Greet and assist clients, visitors, vendors, and staff with professionalism and courtesy.
• Manage incoming calls and direct inquiries.
• Maintain reception area, conference rooms, and cafe to be tidy and welcoming.
• Provide hospitality and ensure a positive first impression for clients and guests.
• Schedule and confirm visitor office reservations and conference room setups.
• Coordinate and order food for meetings and events.
• Create and send the Daily Report and ensure daily accuracy.
• Assist attorneys and staff by directing questions or escalating issues.
• Follow security and emergency procedures and assist with office events.

Skills

Customer service

Professional demeanor

Organization

Communication

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Scheduling systems

Office technology

Job description

Opensity Solutions in Minneapolis, MN is seeking a Receptionist to be the welcoming face and voice of the organization. You will handle calls, greet guests, and support administrative tasks to ensure smooth operations and exceptional customer service.

This role reports to the Lead Receptionist or Client Relations Manager. The ideal candidate has 1–3 years of receptionist or front desk experience, strong MS Office skills, and a client‑focused mindset.