Front Desk & Visitor Experience Specialist

Opensity Solutions; Minneapolis (MN); Hybrid; USD 17,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a receptionist to be the welcoming face of our downtown Minneapolis office. You will manage the front desk, greet visitors, answer calls, and coordinate access in a fast-paced professional environment.

The role requires strong communication, organizational skills, and a professional demeanor. You will support hospitality needs and assist with general administrative tasks while upholding client service standards.

Qualifications

• Minimum 1–2 years of reception/customer service experience.
• Excellent verbal and written communication skills.
• Professional, polished, and welcoming demeanor.

Responsibilities

• Serve as primary contact for clients, visitors, and staff entering the facility.
• Greet visitors and provide professional assistance at the front desk.
• Answer, screen, and direct calls to appropriate individuals or departments.
• Maintain front desk coverage during business hours and assist with sign-in procedures.
• Coordinate visitor access and room bookings; assist with conference room setup.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Opensity Solutions is seeking a receptionist to be the welcoming face of our downtown Minneapolis office. You will manage the front desk, greet visitors, answer calls, and coordinate access in a fast-paced professional environment.

The role requires strong communication, organizational skills, and a professional demeanor. You will support hospitality needs and assist with general administrative tasks while upholding client service standards.